Understanding Zazzle’s Department System for Designers & Customers

Overview of Zazzle’s Department Structure

Intent-Based Categories: Products are grouped by what they are used for (e.g., birthday invitations, wedding posters, holiday party items) instead of only by physical format like “5x7 invite” or “poster.”

Wedding Section: Wedding designs live in their own category, making it easier for both wedding shoppers and those seeking non-wedding items to find relevant results.

Faceted Browsing: Customers can filter by details like shape, size, and orientation—but main navigation is by purpose/event.

Designer Benefits: Designers can focus on the target occasion for their designs, making it easier to place items in the best category (with flexibility to correct placement if needed).

Practical Tips for Designers

  • Choose the intended use or event as the department when publishing products.
  • Review existing listings for department accuracy; Zazzle’s system suggests departments based on title and description, but manual adjustment is available.
  • The department choice boosts visibility, helps searches, and improves customer targeting.
  • SEO: Products appear on more relevant Zazzle and Google category pages.

Customer Shopping Benefits

  • Discover gifts, invitations, and decor faster—sorted by event or occasion.
  • Reduce clutter from unrelated products in search results.
  • Easily browse department and apply filters.
  • Find products created for specific needs (e.g., “save-the-date coaster” in the wedding section).

Frequently Asked Questions

Can product departments be changed? Yes, designers can update the department for any existing product using the edit feature in their store dashboard.

Will this affect my product’s visibility? Accurate and intent-driven department selection increases discoverability in searches and featured collections.

In this video, Monica talks with Tony about 'intent' based designing and Zazzle's department system.