How Do I Contact Zazzle Customer Support?
Click here to send us a message. This will generate an email for our customer support team, who are eager to help and will respond to your question as soon as possible.
Chat
You can chat with our virtual agent 24 hours a day. Our human chat agents are generally available from 3am-5pm PT.
Phone
1-408-983-2800 Phone hours: Mon - Fri: 9AM - 3PM PT (12PM - 6PM ET)
1-888-8ZAZZLE (1-888-892-9953) Phone hours: Mon - Fri: 9AM - 3PM PT (12PM - 6PM ET)
If you are calling from outside the United States, please use:
1-408-983-2800 Phone hours: Mon - Fri: 11am - 3PM GMT
Please note charges may apply.
Frequently asked questions:
Q: Can someone call me?
A: We’re not able to make outbound calls. The quickest way to get immediate help is by starting a chat with our virtual agent using the chat button located at the bottom corner of your screen. If your question can’t be resolved with our virtual agent, you’re welcome to ask to be transferred to a human agent, give us a call during our phone hours listed above, or submit a message through our Ask-a-Question contact form—we’ll get back to you as soon as possible.
Q: What is your email address?
A: Instead of email, we recommend using our Ask-a-Question contact form. It works just like email, but allows us to route your inquiry to the right team for a faster, more accurate response. You are also able to add screenshots and attachments via our form.
Q: If I send a message, how long will it take to get a reply?
A: Our team responds within 1–2 business days (excluding weekends and holidays).
