Tax Exemptions for Purchased Items

If you need to place a tax-exempt order, request a sales tax refund, or remove sales tax for a qualifying organization (such as a nonprofit, school, or religious entity), Zazzle can honor tax exemption requests. Below are answers to common questions, whether you search for “tax exemption paperwork,” “refund sales tax Zazzle,” “how to upload tax exemption documents,” or any other variation.

 

Can Zazzle honor my organization’s tax-exempt status?

Yes, Zazzle supports tax-exemption for eligible organizations. You may be searching for information on “tax-exempt transactions,” “sales tax waiver,” or “remove sales tax from my order”—all of these refer to the same process on Zazzle.

 

How do I make a tax-exempt purchase?

Create a Zazzle Account:

Start by creating a free Zazzle account if you have not already. This account is required for any “tax-exempt” or “nonprofit” purchases.

 

Place Your Order Normally:

Place your order as normal. At checkout, Zazzle’s system will charge the full purchase amount, including sales tax. Even for “tax-free purchase” requests, Zazzle cannot automatically exempt sales tax during checkout.

 

Request a Tax Refund After Purchase:
After your order is complete, visit our ask a question form to send a message to our customer care team. Fill out the form and select the topic “other” and upload your tax exemption documentation (JPG, PNG, or PDF formats are accepted). Include your order details and request a refund for the sales tax.

Processing:
Zazzle’s Customer Care Team will review your submission and process a refund for any taxes you qualify to have exempted.

 

Can I submit my tax exemption documents before checkout to avoid sales tax charges?

At this time, Zazzle’s system cannot automatically remove sales tax at checkout for tax-exempt orders. Tax refunds can only be processed after an order is placed and documentation is submitted.

 

Where do I send my tax exemption documents?

Submit your documents through the ask a question form and select “other” as the topic.

 

Which file formats can I use for my documents?

Zazzle accepts JPG, PNG, or PDF files for your tax exemption certificates.

 

How long does it take to receive my refund?

Tax exemption refunds are processed after review by Zazzle’s Customer Care Team. Processing time may vary.